Our Southern Pines NC Practice

We are proud to provide a state-of-the-art facility for the highest quality alternative and chiropractic healthcare available in Southern Pines NC. It is one of our top priorities to protect the well-being of our valued patients. We are confident that you will feel right at home in our office as we welcome all patients as if they were family.

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Our Practice

Comfort and convenience are the hallmarks of Sandhills Alternative Healthcare office operations. To ensure your convenience, below is the information you need about our hours, location, appointment scheduling, insurance acceptance and billing.

Sandhills Alternative Healthcare
120 W Vermont Ave
Southern Pines NC 28387
(910) 693-3700

Office Hours
Monday: 8:30am - 12:30pm | 2:00pm - 5:00pm
Tuesday: 8:30am - 12:30pm | 2:00pm - 5:00pm
Wednesday: 8:30am - 12:30pm | 2:00pm - 5:00pm
Thursday: 8:30am - 12:30pm | 2:00pm - 5:00pm
Friday: Closed
Saturday & Sunday: Closed

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Southern Pines NC Appointments

We know you have many choices when choosing a chiropractic physician in Southern Pines NC, so we have made requesting an appointment a simple process via our website.

Follow-up Appointments

Any follow-up appointments, whether in-office or by phone, are scheduled based on the complexity of your health concerns. These appointments are typically 30 minutes but may vary depending on patient needs. If you have any questions, please feel free to contact us at (910) 693-3700.

Phone Appointments

All phone appointments are treated the same way as an in-office appointment. Dr. McKay will call you at the number you provide within 10 minutes of your scheduled time. If he is unable to reach you or will be delayed longer than 10 minutes, one of our office staff will contact you to either reschedule or advise you of the updated time of his call.
All phone appointments require payment with a credit card; please be sure to provide our staff with that information at your appointment.

Cancellations

If you are unable to keep your scheduled appointment, we kindly ask that you provide us with a 24-hour notice. This allows us an opportunity to offer the appointment to another patient. If you have any questions, please contact us at (910) 693-3700.

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Payment Policies

Payment for all chiropractic and nutritional services are due at the time of your appointment. We accept payments in the form of credit card, cash and personal checks. We also provide financing through Care Credit. When applicable, we may also provide other payment plan options.

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Insurance and Billing

Per your request, we can provide a receipt for you to submit a claim form through your insurance provider. Our receipt provides the diagnosis and procedure codes for examinations, office visits and lab testing. Most insurance companies do not reimburse for supplements and consider us alternative healthcare. Please note that we cannot guarantee reimbursement.

We do accept Flex Spending Plans and Care Credit. We do not file any other insurance. Qualifications for insurance coverage may differ due to the uniqueness of each procedure. Please contact us with any questions you may have.

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Supplement returns

Pre-approval is required for all returns. Refrigerated and opened items cannot be returned. All returns will be applied as a credit on your account to be use at future office visits or with supplement purchases.

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Shipping

If you reside outside our local area or are unable to visit us to pick up your supplements, we will be pleased to arrange shipping directly to you. Orders will be shipped no later than the following business day, provided the supplements are in stock. Orders are not shipped on Friday- Sunday, holidays or during office closings. Shipping fees range from $7-$19, depending on the size of your order.

We’d like to thank you for choosing our practice for all your healthcare needs!